MYTOWN33 — Privacy Policy
MYTOWN33 respects your privacy. This policy explains what data we collect, why, and how you can control it.
Data We Collect
- Name, date of birth, IC / passport number (for KYC verification).
- Phone number, email, residential address.
- Bank account number, eWallet ID (for deposit and withdrawal).
- Device fingerprint and IP (for fraud prevention).
- Gameplay logs (bets placed, wins, losses) — retained 7 years per regulator rules.
How We Use Your Data
- Account verification and anti-money-laundering checks.
- Processing deposits and withdrawals.
- Customer support (resolving your tickets).
- Responsible gambling — detecting problem-gambling patterns.
Data Sharing
MYTOWN33 does not sell your data to advertisers. We share data only with: (a) payment processors to complete transactions, (b) regulators on legal request, (c) game providers for fraud-flag checks.
Your Rights
Request a data export or deletion by emailing [email protected]. Deletion requests are honoured within 30 days except where retention is required by law (7-year gambling-record rule).
Cookies
MYTOWN33 uses session cookies for login and fraud detection. Analytics cookies are anonymised. You can disable non-essential cookies in your browser settings.
Frequently Asked Questions
Does MYTOWN33 sell my data?
No. MYTOWN33 does not sell member data to advertisers or third parties. Data is shared only with payment processors, regulators and fraud-prevention partners.
Can I request my data from MYTOWN33?
Yes — email [email protected] for a full data export or deletion request. Processed within 30 days.
How long does MYTOWN33 store my data?
Gameplay logs and KYC records are retained 7 years per Gaming Curacao regulator rules. Marketing opt-outs honoured immediately.
Register Free on MYTOWN33
Claim your 133% welcome bonus up to RM333 — register in under 2 minutes.
Register Free Now